The tax certificate can be used for approximating calculations. Visit the “Water disconnect and connect requests section” on our Drinking water page for more information. Over the next five years, the City Water Utility is upgrading its water meter program in two phases: Phase 1 – July to December 2020. The Pre-Authorized Withdrawal System (PAWS) is a convenient method to pay your City of Kelowna utility bill. 2.3 Application for Service Connection . The closing date is 2:00:00 pm, Local Time, February 28, 2020. The City of Kelowna has begun upgrading aging water meters and metering equipment as they move to improve water system infrastructure. If you have access to view your meter: turn off anything that may be using water (taps, washing machine, dishwasher, irrigation system) and check your water meter for several minutes. 8120 A bylaw of the City of Kelowna to regulate traffic and the use of highways within the boundaries of the City of Kelowna. We no longer collect security deposits for utility accounts. We’re not responsible for errors made by financial institutions. A pilot project is being launched to upgrade aging water meters and metering equipment in the Kelowna Water Utility with automatic reading. Sign up for Property Account to set up and manage your PAWS directly or fill out the pre-authorized payment application form, which must be completed, signed and accompanied by a blank cheque marked VOID or by a pre-authorized debit form from your bank. It’s recommended that you contact a certified plumber or irrigation contractor and keep your receipts as proof of repair. The total amount will be deducted on the payment due date, unless your Utility Account shows a credit balance. The City of Kelowna’s water utility has begun installing water meter... s in homes in Southeast Kelowna. The new meter system is expected to improve water system infrastructure with better water conservation and leak detection information, along with reducing operating costs for the utility. Water Restrictions in Crawford and SE Kelowna Stage 3 Water Restrictions were imposed between July 17 and September 1. Well-trained employees are the face of your company at each customer’s home. Meter Reading and Field Services With more than 400 million electric, gas, and water meter reads provided, Tribus Services is ready to help you. We recommend your sign up for Property Account for easy and convenient online registration and access. ... City of Kamloops. #Municipal #Job offer: Water Meter Service Coordinator , City of Kelowna When a property sells, the estimated utility charges and balances will need to be reconciled by lawyers and real estate agents as part of the sale, similar to how tax balances are calculated through a statement of adjustments. Getting your new meter is safe, quick and easy. All payments or credits will be applied to the oldest outstanding charge(s) first. What if I think my water meter is at fault? According to Ed Hoppe, Water Quality and Customer Care Supervisor, the new meters system is expected to improve water system infrastructure with better water conservation and leak detection information, along with reducing operating costs for the utility. The City of Penticton has been using AMR (Automated Meter Reading) electrical meters since 2003. The budget for Kelowna's takeover of the Southeast Kelowna Irrigation District was $98 million but "final costs" are still to come, council will hear Monday afternoon. As the landlord, you will need to decide how to bill utilities to your tenant (e.g. This action was necessary in response to the risk of not meeting the high demand. We don’t accept postmarks as proof of payment date. For more information, visit kelowna.ca/water > water meter network pilot. If you no longer own a specific property, the change in ownership will be picked up when BC Assessment is provided information from the Land Titles office. Once the trial is complete, a customer portal to allow for monitoring of daily water usage is expected to be launched in conjunction with roll-out of the new equipment across the Utility. A walk-by reading system was originally deployed in 2005, later upgraded to a drive-by system in 2010. Water Meter network pilot launching September 17, 2019 A pilot project is being launched to upgrade aging water meters and metering equipment in the Kelowna Water Utility with automatic reading. The City of Kelowna initiated a universal residential water metering program in 1996. 18th Jan, 2019. “City” means the City of Kelowna. Any amounts due that remain unpaid after Dec. 31 of the year are deemed to be taxes in arrears and added to the property taxes on that property. Contact Utility Billing Customer Care (utilitybilling@kelowna.ca or 250-469-8757 (option 2)) a minimum of two days prior to your move-out date. While upgrades of residential customer meters were completed in 2015, commercial customer meters continue to be replaced. Customers should call a plumber to unplug or clear blockages. In 2014, the water meters were nearing their nominal 20-year service life, and many of the City’s ICI meters were likely to be beyond their service lives. Any amounts due that remain unpaid after Dec. 31 of the year are deemed to be taxes in arrears and added to the property taxes on that property. The City's water service can be used in large scale construction, renovation, or excavation projects. Some of these services are provided solely by the City, and others are provided by the Regional District of North Okanagan with the City of Vernon’s involvement. Use the drop box at the City Hall Water Street entrance to submit your payment. A separate application form is required for each City Utility billing account you wish to set up on PAWS. Has there been any power interruptions to your irrigation controller that may have caused it to change its watering schedule? The rubber dam at the bottom of the toilet tank could be deteriorating, causing a small leak.The flush handle could be loose or stay stuck, causing the water to continue to flow unless the handle is jiggled. Utility billing accounts are tied to a property, not a person, and don’t close when a customer moves to a different property. For all other customers, irrigation services are billed bi-monthly. Notify BC Assessment directly to change your mailing address. “Our current water meter equipment continues to age and the ability to read the meter requires us to go onto each property,” said Ed Hoppe, water quality and customer care supervisor at the City of Kelowna. Sign up for Property Account to access your account, view historical transactions and manage your profile online; it's easy and convenient. Number of Meters; City of Medicine Hat: 22,000: City of Surrey: 100,000: City of Vernon: 300: Black Mountain Irrigation District: 1,600: City of Kelowna: 27,000: Glenmore Ellison Improvement District: 2,000 Currently, water meters are read manually using touch pads located on the outside of buildings, meaning a meter reader will have to walk up to each touch pad to collect a reading. Customers are responsible for sewer repairs and maintenance on their own property, as well as ensuring that the sewer remains clear of blockages from the building to the main in the street. You will need your folio number, assessment area number and jurisdiction area number in order to make an address change. We can verify that your meter is reading correctly, but we ask that the steps above be checked first prior to contacting the City. Enter your e-mail address below: app linked on page - needs review (eCARe); kelowna.ca/city-services/water-wastewater/rates, kelowna.ca/city-services/water-wastewater/city-water-utility/water-restrictions, BC Assessment’s Update Your Property Information webpage. building on the water service inlet as required by the City Plumbing Regulation and Water Regulation bylaws. The City of Vernon takes care of providing residents and businesses with water, sewer, garbage collection, yard recycling and commercial recycling. If the project duration is longer that one year, the project is subject to a flat rate. The City of Kelowna is requesting submissions for T20-007 Water Meter Supply and Delivery. Go paperless: receive your bills electronically and manage your account and profile online. Please utilize alternative payment methods in the event of a postal disruption. Two hundred properties across the utility have been selected for upgrades to water meters and meter reading technology as part of an evaluation process. “Our current water meter equipment continues to age and the ability to read the meter requires us to go onto each property,” said Hoppe. Water and wastewater (sewer) billing. “City Water Utility” means the entire network of pipes, pumps, water treatment facilities, reservoirs, valves, hydrants, service lines, meters, and all other appurtenances or facilities that make up the City’s water supply and distribution system. City Water Utility and administer and enforce this bylaw. Make payments to your customer account number. From public notices to Council agendas, career posting to bidding opportunities, we offer quick and timely email updates on a number of topics. A late payment charge of 1.5 per cent will be assessed each month (compounded monthly, 19.56 per cent per annum) on all outstanding balances not paid by the due date printed on the utility bill. Please allow enough time for mailed remittances to reach the office by the due date. Utility bills are issued bi-monthly on the 6th or 16th, depending on which billing cycle covers a particular location. If you have an unusually high water bill or notice that there’s pooling water in your house or yard, you may have a leak. A pilot program is being launched to upgrade aging water meters and metering equipment, Source: Kelowna Capital News (September 16, 2019). Note: BC Assessment registers address changes with the City weekly. Copyright © 2020 All Rights Reserved | Privacy Policy | Terms of Use | Accessibility, In the News: City to Upgrade Water Meters in Kelowna. Important: This refers to change in mailing address only. To implement this program, local governments have partnered with Accu-Flo to supply and facilitate these meters. There are over 10,000 water meters within the city, of which, nearly 9,200 are residential water meters. Several Alberta cities and municipalities have initiated a Water Meter Replacement Program that exchanges aging water meters with new, technologically advanced meters. A drop-in flow could indicate a broken pipe somewhere. Van Vliet says when the city began installing water meters in the spring, they discovered as many as 20 to 25 per cent of services were leaking on the private property end. Consumption review requests after leak detected. Those eligiable for the free upgrade will be contacted by Iconix Waterworks with information about the equipment and installation process in advance. Account you wish to set up the City Hall water Street Kelowna BC V1Y 1J4 Kelowna the! 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